doula on-boarding

Welcome to the new doula on-boarding page. We’re thrilled to have you joining the boober platform and helping us realize our mission to transform healthcare experiences and outcomes for expectant and new parents.

Before we explain the on-boarding process, here’s a little more about how the doula matching process will work once you complete the on-boarding process.

boober doula on-boarding

 

doula on-boarding

We’re thrilled for you to join the boober platform and help us realize our mission to transform healthcare experiences and outcomes for expectant and new parents. Below are the basics and how to get started. Please reach out if you have any questions!

terms & fees:

Boober's platform fee is:

  • birth doulas: 20% of the contract value with a minimum of $200.
  • postpartum doulas: 25% of the contract value.

Clients will pay for doula services electronically through the boober website in 2 installments:

  1. 50% of the birth doula contract value is due upon booking in order to retain their doula.
  2. The second payment of 50% is due at 36 weeks of their pregnancy.

Birth Doulas will be paid as follows:

  1. Doulas receive first 50% of contract, minus boober's platform fee, 72 hours after booking occurs.
  2. Doulas receive second 50% of contract, minus boober's platform fee, after the birth, once they notify us of job completion by submitting a brief survey about the job.

Postpartum Doulas will be paid as follows:

  1. Postpartum Doulas receive first 50% of contract, minus boober's platform fee, 72 hours after booking occurs.
  2. Doulas receive second 50% of contract, minus boober's platform fee, once work begins with the client.

The cancellation policy for all doula contracts will be as follows:

  1. Within 48 hrs of booking -- 100% refund
  2. Before 36 weeks -- 50% refund (In this case doula will still retain 50% of their fee less boober's platform fee)
  3. At 36 weeks or later, no refund for any reason (In this case doula will collect 100% of their fee less boober's platform fee)

 
 

*payment language in your contract.

Because boober accepts payments from the client on your behalf, we recommend that the payment terms in your client contract reflect this, and clearly explains that boober will be taking payments and that the client is subject to the payment terms that they have agreed to with boober. That said, your client contract must still include the actual amount you are charging for services.

For example, the language could be something like this: "Total fee for doula services performed is $x,xxx, which covers the specified services. Payment terms and conditions for all bookings made through boober are subject to the payment terms of the boober platform, as specified and agreed to between client and boober."

*payment language in your contract.

Because boober is now accepting payment from the client on your behalf, we recommend that the payment terms in your client contract reflect this, and clearly explains that boober will be taking payments and that the client is subject to the payment terms that they have agreed to with boober. That said, your client contract must still include the actual amount you are charging for services.

For example, the language could be something like this: "Total fee for doula services performed is $x,xxx, which covers the specified services. Payment terms and conditions are for all bookings made through boober are subject to the payment terms of the boober platform, as specified and agreed to between client and boober."

the on-boarding process

This process is simple, but it does take a little time and requires that you upload the relevant documents and certifications. The process will go much quicker if you gather those documents in advance.

ready to get started?

There are 3 steps to the on-boarding process.

1. Provider Info Form

Here you will provide information about yourself, your fields of practice, and upload all of the relevant certifications and documents. Upon completion of the Provider Info Form you will receive an email with links to the next step.

2. Info form for your Field of Service

On these forms you will provide specific information about your practice including experience, specific skills, geographic areas you cover, specific services you provide, and pricing. There is a separate form for each field of service. You are welcome to submit for as many different services that you wish to offer through the boober platform (i.e. birth doula, postpartum doula, lactation support), provided you are appropriately trained and qualified.

3. Platform Use Agreement

Shortly after completing the Field of Service Form you will receive a copy of the Platform Use Agreement via HelloSign, which you can easily sign online. The Platform Use Agreement covers the general terms of your business relationship with boober including payment and pricing info from the forms previously submitted to boober.

CLICK HERE TO START
If you have any questions along the way please don’t hesitate to contact us and we will be more than happy to help out.
We look forward to having you on the boober platform!!!