join our mission
We're a team dedicated to improving American health through accessible, expert education and care for all pregnant people, babies, and parents, one family at a time. The US healthcare system fails new parents. They need more care than they get from their doctor alone. 98% of birthing parents said that having supplemental care significantly improved their pregnancy, birth and postpartum. Boober is building the world’s first marketplace to connect parents to expert classes and qualified, on-demand care providers for virtual and in-person support #pregnancytopostpartum.
As a white-owned organization devoted to transforming healthcare outcomes and experiences for expectant and new parents, boober has a responsibility to acknowledge and work to dismantle the racist systems which make birthing in the United States more dangerous for Black people. Racial inequities in maternal health are ubiquitous. We recognize that birth work is inherently political and we pledge to continually work to ensure that birth justice and equity become realities.
About the job
The Care Providers, (doulas, lactation consultants, therapists, etc.) on the boober platform are the lifeblood of what we do. Without them, the client side of our marketplace wouldn’t exist. As the Provider Network Manager, you will be in charge of recruiting, onboarding, and supporting the providers who work (in-person & virtually) everyday to fulfill the boober mission - to transform healthcare experiences and outcomes for expectant and new parents. This position is critical to every stage of the Care Providers’ experience with boober - from recruiting and building positive awareness about boober, onboarding to the boober platform, troubleshooting any issues once they’re on the boober platform, providing tools, resources, and educational opportunities to help providers thrive, ensuring that our platform is equitable and combats all forms of racism and discrimination within perinatal care, ensuring that BIPOC and/or LGBTQ+ providers' needs are met and creating an actively anti-racist community among the care providers.
Responsibilities
- Recruit, onboard, and support local Care Providers in Metro NY area and in various other markets
- Represent boober’s core values and lead by example to help build our culture around compassionate, empathetic, and non-judgmental support for parents and providers alike.
- Onboard Care Providers to the boober Platform
- Actively manage feedback loop between boober and provider network to ensure platform effectively serves providers and initiate regular updates to improve platform functionality.
- Serve as key point person for care providers on the boober platform.
- Organize and manage provider community benefits, workshops, events, continuing education, training, and other resources.
- Organize, host and recruit guest speakers for monthly Lunch + Lounge events.
- Build a sense of community, develop programming and other benefits that create value for Care Providers to drive provider satisfaction and retention.
- Develop mentorship program for new Care Providers and create peer to peer counseling opportunities.
- Develop and follow Care Provider vetting/qualification process
- Recruit, hire, and manage Regional Provider Ambassadors as needed in targeted secondary markets.
- Identify viable channels for provider acquisition and growth
- Position is based in New York but may require some travel as we expand into additional markets.
What we're looking for
- Candidates that are aligned with boober’s values and our mission to improve American health through accessible, expert education and care for all pregnant people, babies, and parents -one family at a time.
- 5+ years experience as a provider and/or administrator/executive in birth-related field (Midwife, OB, doula, lactation professional, etc.)
- 2+ years experience in administrative and/or managerial roles
- Existing network of relationships with birth providers in NYC and beyond
- Self-starter, goals oriented, dedicated, non-judgmental
- Exceptional communicator with effective relationship management skills -- ability to navigate challenging conversations as well as give positive feedback
- Comfortable in high-paced, dynamic work environment and ability to take charge, make decisions and problem solve when challenges arise.
- Passion for building community in an organizational environment
Benefits
- Flexible personal time and vacation policy
- Remote option
- Salary commensurate with experience
How to Apply
Does this position sound like a good fit? Please complete the form below.
For additional questions please contact careers@getboober.com
You will be an active participant in our small, collaborative team that is building the premier digital marketplace for maternal healthcare and online childbirth education. .
To be successful in this role requires ability to manage multiple projects simultaneously, effectively prioritize, and answer to multiple supervisors. If you are self-motivated and have the ability to add value in a dynamic environment this is a true opportunity for active and participatory learning and professional growth.
Responsibilities will include:
- Research
- Data management
- Marketing activities
- Participating in meetings
- Competitive analysis
- Marketing ideation and implementation
- Conduct consumer surveys
- Update website
- Content production support
Requirements
- Interest in/passion for women’s healthcare
- Quick learner
- Ability to self-manage, work remotely as part of a team, and deliver completed tasks and projects
- Basic spreadsheet skills
- Confident writer
- Junior or Senior in college able to claim credit for internship
- 20-40 hours per week availability
Intern will be given the opportunity to audit childbirth classes, doula trainings and breastfeeding counselor trainings
For additional questions please contact careers@getboober.com
BOOBER
INTERN
Early stage healthtech startup seeking energetic, multi-talented intern to assist in multiple facets of our growing business. You will be an active participant in our small, collaborative team that is building the premier digital marketplace solution to maternal healthcare and will have the opportunity to audit childbirth classes, doula trainings and breastfeeding counselor trainings.
To be successful in this role requires ability to manage multiple projects simultaneously, effectively prioritize, and answer to multiple supervisors. If you are self-motivated and have the ability to add value in a dynamic environment this is a true opportunity for active and participatory learning and professional growth.
Responsibilities will include:
- Research
- Data management
- Marketing activities
- Participating in meetings
- Competitive analysis
- Marketing ideation and implementation
- Conduct consumer surveys
- Update website
- Content production support
Requirements
- Interest in/passion for women’s healthcare
- Quick learner
- Ability to self-manage, work remotely as part of a team, and deliver completed tasks and projects
- Basic spreadsheet skills
- Confident writer
- Junior or Senior in college able to claim credit for internship
- 20-40 hours per week availability
For additional questions please contact careers@getboober.com
CARE CONNECTOR
Boober is seeking competent and compassionate people with knowledge of lactation, pregnancy, birth, and postpartum. Care Connectors are responsible for managing inbound requests from prospective parents and matching them to care providers on the boober platform. Ideal candidate is or was a doula and/or lactation counselor, has strong customer service skills, sales experience, is confident and caring when speaking to people and loves providing non-judgmental support. Must be computer savvy, a fast learner, and able to navigate a new and evolving software landscape (training provided). This is a shift-based, P/T position and can be done remotely. Pay is variable depending on shift length and volume of inbound requests.
For additional questions please contact careers@getboober.com
