about the lactation professionals

All of the care providers are vetted experts in their field and are matched to specific cases based on their training, skill set and experience. Generally, Lactation Professionals fall into one of the two categories below.

if you’re worried there is a medical issue with your baby or yourself, call your pediatrician or 911 immediately

level 1

Lactation Professional


Level 1 Lactation Professionals hold certifications such as CLC (Certified Lactation Counselor), CBC (Certified Breastfeeding Counselor), or CLEC (Certified Lactation Educator Counselor). We know, that's a lot of acronyms! That’s why we simplify things, referring to all of these counselors who have received similar training, as Level 1 Lactation Professionals. Level 1 Lactation Professionals can support you with basic breastfeeding questions and issues, such as getting started and achieving a great latch.  

Think of a Level 1 Lactation Pro as the person you go to when things are okay or even kinda good, but you really want to fine-tune your breastfeeding for maximum success. Or you just gave birth. It's Day 1 or 2 in the hospital and you're looking for a personalized breastfeeding session to help you get breastfeeding off to the Breast Start. Plus, these wellness providers will notice if there is a more significant problem and will refer up if you need the care of a Level 2 Professional.

They’ll also provide moral support and answer any basic questions you may have about caring for a newborn. All in your own home. They’re kind of a dream come true for a lot of new parents, actually.


level 2

Lactation Professional


Level 2 Lactation Professionals are International Board Certified Lactation Consultants (IBCLCs). With more than 1,000 hours of clinical training in breastfeeding and lactation management, they are the most highly trained Lactation Professionals, equipped to help with significant breastfeeding complications. They come bearing a sensitive scale to assess milk transfer and can also assess the baby’s mouth, palate, lips, and frenulum. They can also provide suck training exercises. Level 2 Lactation Professionals are trained as troubleshooters to investigate the cause of the breastfeeding issue. Basically, Level 2 Lactation Professionals offer the most expert level of breastfeeding assessment and support. They’re who you want to call if you have a baby who is not properly gaining weight, a premature baby, a baby who has spent time in the NICU, a baby with medical complications, or if you’re worried there might be a more substantial feeding issue.